Quantum Alliance Inc. and its sister company, USHX LLC, are both licensed health insurance agencies specializing in the sale of Affordable Care Act (“ACA”) insurance plans with 23 years of experience.
We combine decades of industry expertise with next-generation artificial intelligence (AI) platforms, including bilingual AI assistants like our SOPHIA and Tawk.to’s APOLLO, who are trained on our curated database of carrier-specific plan pricing and benefits, policies and procedures, applicable laws and regulations, and our own internal best practices.
We equip all of our TEAM Agents and Independent Agents with quick, easy, secure online contracting and carrier onboarding, direct deposit payments, commission reports and discrepancy resolution, document file management, electronic signature certificates, IRS end-of-year tax forms, appointment scheduling, training, and responsive help desk ticketing; all backed by our fully connected cloud-based Voice over Internet Protocol (VoIP) AI-assisted call center (VoIP AI CALL CENTER).
We also offer our TEAM Agents a.) coverage under our agency's Umbrella Errors & Omissions Insurance Policy, b.) access to a seat at our VoIP AI CALL CENTER through their smartphone or personal computer to efficiently engage with our Customers, along with c.) a personalized corporate email (
[email protected]) with full access to the suite of Google Workspace platforms like Docs, Sheets, Slides, Chat, Meet, Calendar, Drive, Keep, and Tasks.
TEAM Agents also have access to Google Workspace’s Smart Compose & Smart Reply AI-assisted suggestions for replies to incoming emails, with a Google Translate-enabled Chrome extension on their web browser to instantly translate our Customer emails and enrollment instructions without leaving their Google Workspace account; all powered by Google’s advanced AI-assistant, GEMENI.
Whether by phone, chat, or online tools, our mission is to give our TEAM Agents and Independent Agents the tools, training, and technology they need to succeed in the health and life insurance marketplace in a simple, efficient, and personalized way.
